When Jeremy Wells decided to put his business on the market, he was facing a lot of challenges. “It was a difficult year for me,” Jeremy recalled.

The business was slower than in the previous years. Jeremy was dealing with health issues with some family members. He was selling his business while managing other companies that he owned. He was running the business that was for sale while meeting with prospective buyers.
“It's very challenging to try to begin the process of selling the company when you're right in the middle of running your company ... It's a bit like trying to design a new part of your ship while you're sailing,” Jeremy said.

Jeremy could have waited a year or more for the situation to get better before selling his business, but he realized, “Once you’re already engaged in that process, it’s really difficult to make that mental shift to go back.”

And so Jeremy Wells went ahead with the sale of his creative arts service firm.

Jeremy's advice: 'Build your business with your exit in mind'

Although approximately 70%-80% of businesses on the market don’t sell, Jeremy and his wife believed that their business was fully prepared for the sale, and that it would not stay long on the market.
“We have a great team, a great product — I didn't think that it was impossible [to sell] because we had built so many systems and processes, and had a really established clientele and lots of repeat clients within the design community,” Jeremy explained as he recalled how he grew the business he started in 1999 and sold in 2016.

Jeremy had been running his business with an exit in mind. He wanted his company to thrive even without him. He built some systems and processes that enabled the company to run in his absence.

For typical small business owners who “take such pride of ownership” of their companies, letting the company run without them can be a challenge. Not for Jeremy — although it took him some time to learn how to take off his business hat even for a while.

Related Podcast: Selling a Business? Be Ready to Manage Your Emotions – Ed Ketchoyian

“Most business owners find themselves [to be] technicians within their business instead of entrepreneurs who are managing an organization. And I found myself doing both ... It was a lengthy process to get through that,” Jeremy recalled.

Preparation gives you the confidence to sell and attracts several qualified buyers in less time

10 months, 106 buyer inquiries, 30-40 potential buyers met, 1 buyer in the end.

The numbers were more than what Jeremy had anticipated considering that his company was a specialty niche business. “Working with a broker made it possible for me. I know I wouldn't have done it in the time I did it without working with Morgan & Westfield,” said Jeremy.

Morgan & Westfield President Jacob Orosz admitted that selling a creative service firm was “always a unique challenge.” However, Jeremy’s company attracted a lot of prospective buyers because of the management systems that he installed on his business. This enabled Morgan & Westfield to market the company to a wider population of buyers.

Key Takeaways

When asked about the roles of Morgan & Westfield in helping his business, Jeremy said that Morgan & Westfield had:

  • Demonstrated the best attributes of his company by creating a business summary based on an in-depth profiling and interviews with him and by neatly consolidating financial records. “There are things that I wouldn't have thought of putting in a business summary. They would see things that I didn't see because they have that experience of doing so many more transactions.”

  • Made the entire sale process efficient. Jeremy saved a lot of time, as Morgan & Westfield presented to him only the qualified buyers. “Those who were just kicking the tires — I didn’t even know about them ... There is a major efficiency gain by working with Morgan & Westfield.”

  • Provided invaluable coaching throughout the entire process. For Jeremy, having a coach to reach out to when he was juggling a lot of things while selling his company was “a great help.” Jeremy explained, “That's where that coach principle is really helpful — even during that process and throughout that stress, I had somebody who was coaching me along and helping me with the process.”