Mark Liston retired in July of 2020, joining Dwyer Group/Neighborly in 2010 as the VP of Operations with Dwyer Group’s Glass Doctor. In 2011 he was promoted to President of Glass Doctor.
After 18 years in the water treatment field, working on the franchisor side as well as being a franchisee, Mark joined Valpak in 2002. Initially Mark was a Franchise Consultant for Valpak. He moved to Corporate Headquarters in Largo, FL later to head up Valpak’s Franchise Sales efforts before also being responsible for the New Franchise Support role as well as the College Recruiting role for Valpak’s franchisees.
Mark is very involved in the International Franchise Association (IFA). He served as Chairman of the Board of Governors for the Institute of Certified Franchise Executives having earned his CFE in 2005. In addition to his other IFA commitments, Mark is part of IFA’s Foundation Board of Trustees. Previously Liston was a member of the VetFran Committee and IFA’s Public Relations Committee. Mark was elected to the IFA’s Board of Director in 2017.
Mark’s wife, Mary Kay, is the President of Neighborly’s Molly Maid. She had been the President of Neighborly’s Five Star Painting and ProTect Painters after having joined Neighborly as the Vice President of Operations for Mr. Appliance.
Mark and Mary Kay have 9 grandchildren. Because of their move to Ann Arbor, MI (Molly Maid’s headquarters) from Waco (Neighborly’s World Headquarters) they are now within 3 hours of the two sons and 7 of their grandkids.